Preface

Placed orders will be carried out according to our payment and delivery terms only, neglecting the customers terms and conditions included in the order. Those terms will apply to following orders without any necessity to be agreed on again. Exceptions require an explicit written confirmation by our party. Customers approve of our terms and conditions by placing the order.

Offers

Our offers are non-binding and subject to change. Samples are non binding samples for inspection/approval.

Delivery time

Our delivery times are non-binding if no explicit written exceptions exist. We are not responsible for delivery delay due to forces outside of our control and incidents causing delivery complication or impossibility (delivery shortage of material procurement, concern malfunction, strike etc.). You authorize us to defer the delivery by the delay or resign from the contract. Partial deliveries are however exempt. Unmet delivery dates do not obligate us to pay damages.

Delivery terms/ Minimum order value

Minimum order value is 150€. The shipping is to the expense and risk of the customer. The risk passes over to the customer the minute the carrier handles the shipment. A compulsory coverage does not exist. Non-standard packages are calculated at net costs. Orders less than the packaging unit are subject to decrease.

Delay of payment/ Default of acceptance

Non-acceptance of the ordered merchandise by the customer provides the supplier with the right to demand the acceptance and payment of the order or the cancellation of the delivery. In the last case the supplier is entitled to a 20%, of the purchase price, restocking fee besides the expenses (shipping and handling). The reshipment is to the expense of the customer.

Pricing, Payment and Forwarding charges

Our prices are net prices only. The order is to be paid for in advanced. Shipping expenses are to be recalculated with every order. The payment has effect once the amount is available to us.

Place of fulfilment and place of jurisdiction

Place of fulfilment and place of jurisdiction is in Bremen, Germany only.

Foreign bank transfer

For foreign bank transfers IBAN and SWIFT Code have to be mentioned.

IBAN-Nr. DE18290501010001042464

SWIFT Code/BIC Code: SBREDE22

Reshipment

The reshipment of already delivered merchandise requires our approval. It has to be free of carriage charges. Only undamaged and merchandise in its original packaging can be returned. The credit voucher will be lowered by 20% of the net amount as compensation for the restocking fee.

Warranty

Transport damage on delivered merchandise is the responsibility of the freight carrier. Claims are to be filed with the freight carrier immediately. The Purchaser has to inspect the delivered merchandise for correctness immediately at delivery. Shortage of delivery or wrong delivery as well as visible defects must be submitted in writing no later than 10 days after reception of order. Faulty merchandise has to be returned for inspection free of charge. If the inspection results in a manufacturing or material defect we decide whether to repair, pay damage or issue a credit voucher. No warranty exists for damages caused by improper handling. Colour fastness (possible loss of colour) is not included under warranty.